Product help
For guidance on using EONAPP, begin with the Help page. EONBOT can also explain public product features, but it should not be treated as a guaranteed support ticket or emergency contact channel.
Research corrections
If a public guide appears inaccurate or stale, use the steps on Corrections & Updates. Include the page title, the statement you believe is wrong, and a primary source when one is available. Do not send API keys, passwords, payment secrets or private files as part of a correction report.
Privacy and legal information
Read the Privacy Policy and Terms for the current published policies. The public website does not currently advertise a general-purpose support email address, so EONAPP does not invent one on this page. Where an account, payment provider or connected service offers its own verified support route, use the contact shown in that service.
Security-sensitive reports
Do not publish credentials, private user data or exploit details in public comments or social posts. Use an authenticated private support route when one is available. This page will be updated when EONAPP publishes a dedicated verified security-reporting address.
What to expect from this page
This is a truthful directory of currently published contact paths, not a claim that EONAPP operates a staffed help desk around the clock. Product and policy pages may change as the service develops, so use the linked page itself as the current public reference.